Job Description

Job Description

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift : Weekdays with Occasional Weekends

Location : 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate : Min $81,390.40 Mid $101,732.80

Position Summary

This position provides leadership to the managers and supervisors for the Environmental Services and Laundry/Linen Services departments to evaluate and continuously improve services and outcomes for our patients, physicians, staff and visitors. Works with managers and supervisors to provide operational and capital budgeting. The Director is responsible for management of its human, material and financial resources.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Director/Assistant Director Capabilities

• Demonstrates accountability for programs and services and/or organization-wide functional responsibilities within the system to support achievement of organizational priorities.
• Coaches leaders and professional team members to create an environment that encourages continuous learning and development.
• Engages direct leadership team to leverage talent, communicate a strong vision and mission and achieve buy-in.
• Directs and participates in leadership team development, performance management and engagement.
• Leads change by communicating a clear vision, influencing and motivating others, and developing relationships with key stakeholders.
• Promotes and inspires a healthy and safe culture to advance overall system, team performance and service experience.
• Maintains patient confidentiality and privacy, and adhere to HIPAA standards.

Standard Work Duties: EVS Director

• Plans for future resources and programs considering advanced technology, workforce issues, and the external environment. Develop and execute an annual capital budget.
• Provides leadership to the EOC - Hazardous Waste and materials sub-committee by building a clear vision that provides for individual accountability.
• Develop strategies and outcomes that are geared to meet or surpass customer and patient expectations.
• Seeks out new cleaning methods and principles and incorporates them into existing housekeeping practices in order to achieve quality and efficiency improvements.
• Collaboration with LRH leadership to design and implemented complex changes to LRH's structure and processes to enhance performance and have demonstrated the capacity to manage resistance and break down organizational barriers.
• HazMat committee leader
• Performs regular audits to ensure the department is providing “inspection ready” quality at all times.
• Utilizes IT tools, reports, and metrics to ensure departmental goals are achieved especially related to scheduling, staffing, and quality.
• Provide leadership and management to staff, provide human resource guidance, ensure safety and industry compliance, and maintain the department’s budgets.
• Onboard, develop, and retain a team of supervisors and managers that is crucial for a large department to operate effectively.

Competencies & Skills

Essential:

• Excellent presentation and interpersonal skills with the ability to effectively collaborate with all levels within LRH.
• Computer Skills should include MS Office Tools and ability to run reports and dashboards critical for decision making.

Qualifications & Experience

Essential:

• Bachelor Degree

Other information:

Experience:

Preferred: Healthcare management preferred

Required: Minimum of 5-7 years in a technical/professional role with increasing leadership responsibility. 8 – 10 years minimum in Management

Licensure/Certification:

Preferred: CHESP/FACHE

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