As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people and for pets will ensure a positive experience for our partners and exceptional care for every pet, leaving them looking and feeling their best. The Grooming Salon Leader is responsible for delivering a high level of customer satisfaction, fostering a positive work environment, driving salon performance, and developing and coaching both entry-level and seasoned groomers. Responsibilities include overseeing day-to-day operations of the grooming salon, optimizing scheduling and grooming capacity, managing inventory, recruiting, hiring, training, and supervising grooming staff, creating efficient grooming schedules, monitoring salon performance metrics, collaborating with store management to achieve sales targets, providing exceptional customer service, performing professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, operating grooming instruments, evaluating individual pet needs, educating pet parents on grooming maintenance, ensuring pet safety and well-being, maintaining cleanliness and sanitation of the salon, and upholding Petco's grooming policies and standards. The role requires 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program, strong leadership skills, expert knowledge of dog breeds and grooming standards, strong communication skills, and availability to work full time including weekends, evenings, and holidays as needed.
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