Job Description

Job Description

Job Description

Company Overview:
Lloyd Logistics, INC is a fast-growing transportation and logistics company contracted with FedEx Ground, specializing in pick-up and delivery (P&D) services. We are committed to excellence in customer service, safety, and efficient package delivery. With a team-first culture and strong operational standards, we are seeking a driven and experienced Operations Manager to lead our daily P&D operations.

Position Summary:
As the Operations Manager, you will oversee the day-to-day operations of our FedEx Ground P&D contract. You’ll be responsible for managing drivers, dispatch, route optimization, safety compliance, and customer satisfaction. The ideal candidate will bring leadership experience, logistics know-how, and a proactive approach to problem-solving.

Key Responsibilities:

• Supervise and manage a team of P&D drivers ensuring all routes are covered daily.

• Oversee dispatch operations and coordinate package delivery schedules.

• Ensure compliance with FedEx Ground safety standards, DOT regulations, and company policies.

• Handle recruiting, onboarding, and performance evaluations for drivers.

• Monitor and manage fleet performance, maintenance, and route efficiency.

• Communicate with FedEx terminal management and resolve any service-related issues.

• Maintain daily operational reports and ensure service metrics are met or exceeded.

• Provide hands-on support in the terminal as needed, especially during peak periods.

Qualifications:

• 3+ years of management experience in logistics, transportation, or delivery operations (FedEx Ground experience preferred).

• MUST have prior experience navigating the DRO system.

• Strong knowledge of DOT/FMCSA regulations.

• Proven leadership and team management skills.

• Excellent organizational and communication skills.

• Ability to thrive in a fast-paced, high-pressure environment.

• Tech-savvy with experience using logistics software and routing systems.

• Valid Driver’s License (CDL not required, but a plus).

• Must be able to pass a background check, drug screening, and meet FedEx eligibility requirements.

Benefits:

• Competitive salary (based on experience)

• Performance-based bonuses

• Paid time off

• Opportunities for career advancement

• Supportive and professional team environment

Apply Today:
To apply, send your resume and a brief cover letter to lloydlogisticsllc@kvlcorporation.com
Subject: Operations Manager Application

Lloyd Logistics, INC is an Equal Opportunity Employer.
We value diversity and are committed to creating an inclusive environment for all employees.

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