Job Description

Senior Liability Claims Adjuster

Canal Insurance Company was founded in 1939 and is located in Greenville, South Carolina. Canal specializes in insurance for commercial trucking and specialty transportation operations. While Canal does not write insurance in all states, the claims department handles claims in all 48 contiguous states and Canada. Canal's customers are mainly federally regulated Motor Carriers and as such the core group of customers carry $1,000,000 in liability limits.

At Canal, we recognize that our success would not be possible without the hard work and dedication of our employees. We know that happiness and productivity go hand in hand, and to that end, we consciously cultivate a culture that enables us to recruit and retain the very best talent in the business.

A Culture With YOU in Mind

• Located in beautiful downtown Greenville, SC
• Career growth & advancement opportunities
• Comprehensive benefits package
• Employee referral program
• Casual dress code
• Innovation-focused & customer-centric
• 80+ years of industry expertise
• Committed to giving back to our community
• Unquestioned integrity and commitment

Benefits at Canal

• Basic & Voluntary Life Insurance Plans
• Medical, Dental, & Vision
• Short Term & Long Term Disability
• 401(k) plan with company match up to 6%
• Flexible Spending Accounts
• Employee Assistance Programs
• Generous PTO Plan

Senior Liability Claims Adjuster

Job Summary: The Senior Liability Claims Adjuster position is responsible for the analysis and adjustment of litigated moderate to severe commercial claims.

Major Accountabilities

1. Verify coverage as new losses are received.
2. Collaborate with Claims Legal regarding complex coverage issues. Drafting Reservation of Rights and coverage Declination letters.
3. Adjust cases with significant exposure, including cases with potential excess exposure, on an inside basis including investigating, evaluating, negotiating, documenting, and validating to conclusion within authority level.
4. Manage litigation budgets and strategies with attorneys assigned in the defense of the insured and attend mediations and trials as a representative of the Company.
5. Direct investigations utilizing independent adjusters and attorneys in the field, when appropriate.
6. Establish and maintain adequate reserves and communicate with management, when appropriate.
7. Act as a resource for team questions and/or training of new employees as assigned by management.
8. Perform other duties as assigned by management.

Qualifications

Education/Training Requirements: Bachelor's degree required. Professional insurance designation preferred. Adjuster licensing required.

Experience/Specialized Skills

• Minimum of seven years adjuster experience in handling bodily injury claims with Bachelor's degree required or 10 years of claims handling experience.
• Training, working team lead, or informal leadership experience preferred.
• Experience adjusting transportation (trucking) liability claims preferred. Commercial auto claims required.
• Advanced knowledge and understanding of insurance and tort law, litigation, and terminology as it relates to insurance operations.
• Advanced knowledge of medical terminology and procedures required.
• Advanced knowledge of insurance coverage preferred.
• Experience litigating claims and working with inside and outside panel counsel required.
• Experience adjusting claims involving moderate to severe injury required.
• Intermediate computer skills (word processing, spreadsheets, databases, Internet, e-mail) required.

Special Considerations

Physical Requirements: Constant use of vision, hearing, and communication (oral and written/in-person and via telephone). Frequent concentration, standing, walking, handling, reaching, and grasping. Occasional bending, kneeling and lifting (up to 25 lbs.) Heavy use of computer and office equipment.

Travel/Hours of Service: Approximately 10% required travel for mediations and trial attendance. Periodic work outside of standard business hours or on weekends may be required.

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