About the job
We provide specialized CAD/CAM design software for fashion, retail, home textiles, carpet and flooring, and other textile industries. Our products allow designers full creative freedom for Print, Jacquard, Dobby and Knitted fabric design, as well as Carpet, Rug and Tuft design, while improving efficiency, productivity, and accuracy to create production-ready artwork.
(formerly Aquario Design, EFI Fiery DesignPro, and Generation Digital) provides textile plugins within Adobe Photoshop and Illustrator, on both Mac and PC, to create prints, knits, wovens, fashion sketching, and more.
We are looking for an experienced Software Specialist to join our Customer Success team in Dalton, GA, to support, demonstrate, and training of all our Software, with heavy focus on fabric analysis and project management for high-end client presentations and training. This role will primarily be focused on the Production (Dobby, Jacquard and Tuft) segment.
Key Responsibilities:
Assist with pre-sales activities including presentations and demonstrations to both small/medium and enterprise customers
Support the organization of company initiatives such as webinars, trade show preparation, marketing rollouts, etc.
Support post-sales activities including but not limited to customer onboarding, technical and consulting support, and overall]]> <
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