Utility Call Center Representative Job at Atlas Field Services, Ann Arbor, MI

Q3p6ajNKUm10b2dQMDQwZjdkSzVNQ2xqY0E9PQ==
  • Atlas Field Services
  • Ann Arbor, MI

Job Description

Call Center Customer Support Representative

We’re dedicated to the growth of our employees . We truly believe in your development. For those who show initiative, we will do what it takes to get you where you want to go.

We’re growing but still maintain an entrepreneurial spirit . We give you room to be accountable and responsible in your role. We believe progress is bred through innovation and we encourage our employees to bring their ideas forward.

We’re safety focused . Safety is paramount in how we operate as we believe in providing excellence in our service to our vegetation management clients.

We’re transparent and respectful . We support each other and are transparent and honest in our communication. We believe that trust is the foundation of our success with clients and within our team.

We are seeking a Call Center Customer Support Representative to handle inbound inquiries and complaints regarding tree trimming and vegetation management services. Responsibilities include logging, routing, and resolving service requests in the client’s system while providing excellent customer service. Candidates preferred experience is 2–5 years of utility customer support experience, strong communication and data entry skills, and be tech-savvy. This is a remote, work from home role. 

Responsibilities:

  • Handles inquiries and complaints regarding tree work and conditions near power lines
  • Logs, routes, and resolves service requests in client’s work management systems
  • Ensures rapid response time and accurate issue tracking
  • Participate in client projects and other initiatives
  • Other duties as assigned

Qualifications:

  • 2-5 years in customer support
  • Utility customer service support preferred
  • Strong communication
  • Data Entry Skills
  • Bilingual preferred
  • Strong problem-solving and critical thinking skills
  • Must be skilled with technology and possess computer and smartphone skills

Pre-Qualifications

  • Must successfully pass a background check and drug screen.

 

Job Type – Full Time

Location – Remote 

Job Tags

Full time, Remote work,

Similar Jobs

1007 Clarios, LLC

Reliability Engineer Job at 1007 Clarios, LLC

 ...force behind the worlds most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while... 

First National Bank of Pennsylvania

Summer 2026 Commercial Credit/Banking Intern - Investment Real Estate (Raleigh) Job at First National Bank of Pennsylvania

 ...This position focuses on investment real estate lending. The purpose of this internship...  ...Management. In the role ofCommercialBanking Intern, youhave the opportunity toapply your...  ...credit analysts, portfolio managers and commercial lenders in tracking, administering and... 

Medical Services of America

Licensed Practical Nurse Hospice Job at Medical Services of America

 ...Job Description Join a Team Where Compassion Meets Purpose Licensed Practical Nurse Hospice Care | Thomasville, North Carolina Employment Type: Full-Time Hourly Range: $26-$28 At Medi Home Health and Hospice- Charting Station , part of the Medical... 

Marathon Staffing

Junior Welder - TWG Job at Marathon Staffing

 ...We are hiring Entry-Level Welders for immediate job openings. This is a great opportunity to join a growing team and build your welding career. Candidates must have basic welding experience and be ready to work in a fast-paced environment. Responsibilities: Perform... 

Express Employment

Skilled Construction Laborer Job at Express Employment

 ...Job Description Located in Metairie, LA Salary: $18-$20 Construction Worker - Highway & Heavy Civil Projects Location: Jefferson Parish Pay Range: $18-$20 per hour (Based on experience and skill level) Are you a hard worker who enjoys physical work,...